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At Surgient we are committed to simultaneously achieving three goals:

1. Growing our customer base with a 'customer-for-life' approach to total satisfaction
2. Building a profitable company
3. Having Surgient be known as "the best software company in Austin" to work for

One of the ways we will achieve these goals is by developing a culture at Surgient that is based on trust. Our values start with trust and build upon the foundation that trusting one another creates.




Trust. Trust is at the heart of a well-functioning, cohesive team. At Surgient, trust means that team members have confidence that their peers' intentions are good - that there is no reason to be protective, careful, or closed with the team.

Healthy Conflict. Unfiltered and passionate debate of ideas at Surgient produces the best possible solution and decision in the shortest period of time.

Committed Decisions and Plans. Teams at Surgient make clear and timely decisions and move forward with complete buy-in from every member of the team, even those who have differing opinions and positions.

Accountability. Surgient team members have permission - and are encouraged - to call their peers on actions and behaviors that seem counterproductive to the good of the team.

Company Results. At Surgient, team members put the collective goals of the company first - ahead of their individual needs and their group's, department's, or function's needs. Performance and results matter - and every Surgient team member has a desire to see the company win.

NOTE: Adapted from The Five Dysfunctions of a Team by Patrick Lencioni