We use self-service technology every day...from booking travel to withdrawing cash. Self-service has been a major driver of efficiency across a wide range of industries in the past 10 years, and it's coming to IT.
There are a lot of proposed self-service solutions that claim to do for IT infrastructure delivery what self-service websites did for air travel...but do they deliver?
View this on-demand, complimentary webcast to learn about the critical, proven technology component that makes or breaks any self-service IT implementation. Dave Malcolm, Surgient chief technology officer, will address:
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Why some self-service solutions work and why others crash and burn. |
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How properly implemented self-service can drastically improve delivery times and increase utilization. |
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Examples of existing proposed solutions and their limitations. |
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The foundation of a successful self-service IT service delivery solution. |
This 45-minute live webcast will also conclude with an interactive 15-minute Q&A session.
Click here to view the recording ››