Companies Significantly Reduce Required Investment and Management Effort While Optimizing IT Service Delivery with Patented Self-Service Virtualization Technology
Austin, Texas—Mar. 25, 2009 — Surgient, the leading provider of IT service delivery optimization and virtualization automation, today announced that its customers have long benefitted from deploying private clouds based on the patented Surgient Virtual Automation Platform as part of their ongoing strategies to build more efficient IT operations. Surgient enables IT departments to build and centrally manage internal clouds of virtual and physical resources and optimize infrastructure, while providing users quick and easy self-service access to resources across the delivery lifecycle.
“We rely on Surgient to create a private cloud that provides our customers and partners with ondemand access to resources, thus reducing travel expenses and reducing sales cycles,” said Gale Dillow, manager of the Quest Solution Center at Quest Software, Inc. “The thought of using resources outside of our data center presents significant security concerns; but there are many benefits to cloud computing that we are already realizing, thanks to Surgient.”
Leading analyst firms and pundits have noted how cloud computing can dramatically improve
operational efficiency by removing a significant administrative burden from IT professionals. At a basic
level, cloud computing defines an approach to IT that pools resources within an enterprise or at a
third-party provider for on-demand access by business users.
Surgient has long recognized how its technology can be used to create an internal, private cloud; the
company was awarded a patent in 2005 for a “virtualized logical server cloud.” The patented Surgient
Platform, available as a hosted or on-premise licensed solution, optimizes the IT service delivery
process through dynamic resource provisioning and heterogeneous infrastructure management and
automation. Surgient creates a cloud of internal virtual resources, which users access in a self-service
manner—to configure specific computing environments for varied business tasks.
“While industry observers are defining the provisioning of IT resources as a new category of cloud
computing, and companies are feverishly trying to build solutions, we have more than 60 enterprise
customers who have saved anywhere from tens of thousands to several million dollars annually in Capex
and operating spend, while driving unmatched efficiencies across a range of IT service delivery
functions,” stated Tim Lucas, president and CEO of Surgient. “Provisioning resources, controlling
sprawl and putting IT in a strategic position inside companies is not new to us. We have been doing
this for many years, and whether they’ve been called clouds or not, our customers use the Surgient
Platform to optimize IT service delivery and significantly reduce both management effort and costs.”
Surgient’s definition of a private cloud includes the following characteristics:
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Dynamic computing infrastructure. The infrastructure should be standardized, scalable and secure. It should be virtualized, with processes to provision and de-provision services via software automation. The service workloads should shift from one physical server to another as capacity demands increase or decrease. |
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IT or business-service centric. Users must be able to easily configure their own environments from the cloud for specific uses, such as deploying and updating IT services, validation testing, proof-ofconcepts or evaluations. The user must be able to do this |
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Self-service based. Users should be empowered by an easy-to-use interface that allows them to schedule their needs, including the ability to provision or de-provision cloud resources for a specific project on demand. |
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Self-managed. While users are gaining the benefit of self-service, IT needs to retain tight control over the infrastructure and deployment process without ongoing or frequent administrative involvement. |
For more detail on each of these characteristics, visit http://www.surgient.com/cloud/.
“The adoption of cloud computing has helped us centralize our services, increase capacity, add
capabilities on demand (or as needed) and reduce our cost without investing in internal infrastructure
in real time,” said Mohit Saigal, system administrator at American Health Information Management
Association (AHIMA). “We are at a point where business users can simply request live resources on
their own, helping us realize the many benefits of the cloud. Most importantly, our staff and vendors
are freed up from the many configuration projects they undertake, so they can focus on more strategic
initiatives.”
Surgient is hosting a series of informative cloud computing webinars in March. Brian Wilson, vice
president of services and support, recently presented “Critical Considerations for Building Internal
Clouds,” which is now available on demand at www.surgient.com. On Wednesday, March 25th at
2:00PM Eastern/1:00PM Central, Dave Malcolm, chief technology officer, is presenting “Economics of Cloud Computing.” To learn more and register for this upcoming webinar, please visit
www.surgient.com/events.htm.
Surgient is the visionary and market leader of self-service virtualization automation and lab management. The Surgient Virtual Automation Platform™ is a powerful, flexible and mature solution that enables enterprise IT organizations to effectively manage diverse virtual resources and eliminate physical server and VM sprawl, while delivering Policy-Driven Self-Service™ computing resources to users. With policy-driven automation and a robust, guaranteed reservation system, users have on-demand access to their resources, and IT is freed up from manual administrative tasks to work on mission-critical projects. Using Surgient Virtual Automation Platform, world-class companies including Merck, Raymond James, HP, Halliburton, EMC, CA, Iron Mountain, IBM, GE, SAP, Microsoft and Intuit are accelerating their growth and profitability by automating virtual infrastructure in support of their business initiatives. Surgient is a private, venture-backed company based in Austin, Texas. For more information, visit www.surgient.com.
Heidi Johnson
Virtual PR Director
512-493-0909
heidi.johnson@virtualprdirector.com