Surgient provides a variety of self-help resources, customer support and professional services to accelerate time-to-value and rapid adoption of your virtual lab solution. When it comes to virtual labs, our industry expertise and proven deployment experience is second-to-none. After all, we founded the virtual lab management software market in 2003 and it's all we do.

Our success is tied to your success. It's as simple as that. That's why we created Surgient Success – a community support portal dedicated to serving all of your online support needs. Whether you're looking for documentation, tutorials, or simply want to discuss best practices with other members of the Surgient community, you'll find it all on Surgient Success.

Self-Help Resources

Surgient offers a wide range of complimentary self-help resources to help you find the information you need 24x7:

• Download documentation for all Surgient applications
• Watch brief tutorials to build proficiency or refresh skills
• Join the forums to collaborate with experts and users

Surgient Support

Surgient offers for-fee support that's designed to meet your business needs. Customers with maintenance and support agreements may contact Surgient Support using any of the following methods:

• Submit and manage your incidents online
• Send an email to support@surgient.com
• Call 1-877-564-7874 or 1-512-241-4613

Click here to learn more about Surgient Support offerings.

Surgient Professional Services

Surgient offers comprehensive services to help you meet your implementation, rollout and adoption goals. Whether it's jump starting your initial project, integrating with existing systems or executing a major expansion, Surgient provides the technical services, training and best practices you need to ensure success.

Click here to learn more about Surgient Professional Services offerings.